The Bottleneck
Support teams are drowning in repetitive 'password reset' and 'how-to' tickets, increasing wait times.
The Fix
Greta intercepts and resolves 60-80% of L1 tickets instantly by integrating with your knowledge base and admin tools.
Integrated Stack
Zendesk
Jira
Notion
How It Works
1
Trigger Event
Agent detects a new signal (e.g., new lead, email, or ticket) via API webhook.
2
Reasoning & Action
Agent analyzes context using LLM, decides on the best course of action, and executes tasks across connected tools.
3
Outcome Delivery
Final result is logged in your CRM/ERP and a summary is sent to the human supervisor.
Impact Metrics
Ticket Deflection70%
CSAT Score4.8/5
Cost Per Ticket-60%
Deploy This Agent
Ready to automate this workflow? We can have Greta running this process in your stack in under 2 weeks.
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